InterContinental Buckhead Atlanta, an IHG Hotel

The front desk staff was awesome April was so pleasant and knowledgeable. Night concierge DJ received myself and my family very warmly. We had a EV as a rental and was satisfied with his direction for use of the charging stations.

I loved the aesthetics of the property. I enjoyed the staff who were professional and kind. Each staff you came in contact with they were willing to help, if needed. I also loved the mirror elevators, they’re my fave. The room was outstanding! I love every inch of it. I love baths, so I was excited for the bathtub. No one was by the pool, so it was fun to be in it by ourselves. The whirlpool was great too. All around a great experience.

We love everything about the stay. Just wish we had fridge and microwave. The only uncomfortable part about it.

Customer service was outstanding! All of the staff were respectful, courteous, attentive, and prompt. We ventured out of the hotel on foot to look for some nearby restaurants, but unfortunately, most had a 2 hour wait. We decided to go back and ordered food to our room. It arrived at our room in maybe 10 or 15 min. I was surprised at how quickly it reached us because the dining area was so busy that night. We anticipated it would be a long wait. That was a huge plus! Anyway the room itself was excellent, clean and had a nice view. The bathroom was spacious and the materials were nice. Overall, this is an excellent hotel and I wished I stayed a little longer. If any of the staff reads this, I want you to know that each and every one of you are amazing!!! Your customer service is immeasurable. Thank you.

Everything until we got up to go to breakfast and the lobby was flooded with water...